Customer Onboarding
Capture contact details, preferences and consent in one step.
WhatsApp automation for Retail & Commerce
Sell and support customers in WhatsApp, from product questions to order status.
Retail & Commerce
Sell and support customers in WhatsApp, from product questions to order status.
Typical customer journey
- Customer asks about a product
- AI or agent answers
- Quick Sales Order link sent
- Order confirmed and paid
- Delivery updates sent
Relevant forms
- Quick Sales Order
- Returns Request
- Customer Onboarding
Automations
- Order confirmation messages
- Abandoned order follow-up
- Post-purchase feedback
Benefits
- Structured orders, not chat screenshots
- Faster answers with assisted replies
- Repeat-customer context in one profile
Templates to start from
Quick Sales Order
Let customers order from a product list with quantities and delivery details.